Here at Arrange My Funeral we are aware how important your privacy is, based on this we have implemented measures which will ensure any personal data that is obtained from you by visiting our website will be processed and maintained in line with accepted principles of good information handling and also in accordance with the Data Protection Act 1998.
Contained within this statement and set out below are details of the type of information that we at www.arrangemyfuneral.co.uk may hold about you our customer, also how we obtain and process any information we may have and importantly how we protect your privacy
We collect certain information or data about you when you use www.arrangemyfuneral.co.uk
- Your name, telephone number, email address and your message to us.
- your IP address, and details of which version of web browser you used
- information on how you use the site, using cookies and page tagging techniques to help us improve the website
This helps us to:
- improve the site by monitoring how you use it
- respond to any message you send us
We can’t personally identify you using your data.
Where your data is stored
We store your data on our secure servers in the UK.
By submitting your personal data, you agree to this.
Keeping your data secure
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.
Any data you transmit is at your own risk.
We have procedures and security features in place to try and keep your data secure once we receive it.
We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites.
Disclosing your information
We may pass on your personal information if we have a legal obligation to do so.
You can find out what information we hold about you, and ask us not to use any of the information we collect.
How we may contact you
Unless you state otherwise we may contact you via telephone, email, post, sms, or automated messages.
How you contact us
If you are required to telephone us using the specified telephone number on our website then your call may be recorded for training and compliance purposes. We pride ourselves in complete customer care and this gives us the opportunity to continuously improve and monitor our customer experience.
How we keep you informed
We may want to make contact with you at some point in order to keep you informed regarding offers on products or services which we think you may find of interest, this contact will be made via telephone, email, sms, automated messages or fax.
Please contact us if you wish to opt out of any future marketing.